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Extra Give: Columbia Dental Spotlight

The Extra Give, which is Lancaster’s largest day of giving, is coming up on Friday, November 19th and we’re taking some time to highlight our Columbia team members that serve that community. Say hello to two of our Columbia dental team members – Chrisiya and Donielle!

Chrisiya Ortiz | Dental Receptionist | Columbia dental center

Q: Tell us a little bit about yourself
A: A few things about myself is that I love helping and caring for others which makes my job fun and keeps me busy. Getting the opportunity to help someone who’s hurting and uncomfortable or just someone who needs additional information on care and seeing the outcome after they’ve been cared for. Interacting and understanding the patients is my favorite part of the job.

Q: What’s your role at FFH and how does it allow you to serve the Columbia community?
A: My role here at Family First Health is to enroll new patients, schedule appointments and reschedule appointment when patients can’t make it into the office. My job here helps me serve the Columbia community because I’m interacting with different people in the area, learning and also understanding there needs and wants and providing the care they need.

Q: What’s one thing you love about Columbia?
A: One thing I love about Columbia is that it isn’t so rowdy and isn’t too big so most of the people we see we see often, people here in Columbia can be so sweet and loving they also enjoy interacting here with us in the office so I’m sure they enjoy stopping in to see us every now and then.

Donielle Pelen | Expanded Function Dental Assistant | Columbia dental center

Q: Tell us a little bit about yourself
A: While I’m off the clinical floor I enjoy spending time with my family/friends, cooking, hiking, kayaking, and gardening just to name a few. My greatest attribute aside from work, is being a mommy.

Q: What’s your role at FFH and how does it allow you to serve the Columbia community?
A: I started working for Family First Health in 2012 as a dental assistant and blossomed throughout the years learning all I could to become an Expanded Function Dental Assistant 2 years ago. When I heard about our services moving across the river to Columbia, I was ecstatic as I am a life time resident from the area and knew the dental needs in this community. I have always enjoyed dental and restoring patients’ confidence and teaching them about their oral health. Being a life time resident makes my career even more valuable, being able to contribute to the health of my own community and restore smiles throughout the area is my favorite role. I also enjoy working with the children and giving them a positive, fun outlook at the dentist.

Q: What’s one thing you love about Columbia?
A: The river and trail, restaurants, shops, and market house are just a few new contributes to add to this special historic little town. I love Columbia and giving back, not only because it is my home town but also a tight knit community where everyone has your back. You’re either from Columbia or wish you were.

Help support the work that Chrisiya, Donielle, and the rest of our Columbia team members do every day, by making a donation on Friday, November 19th during the Extra Give! Find more information and make a donation here.

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From Our Patients

  • This is the most friendly, caring, and compassionate doctors office I've ever been to. You are a person with concerns and issues and ailments to them and they do everything they can to help. Everything is explained so you completely understand what the next step is.
    Lewisberry Site Patient
    Heather | Lewisberry, PA
  • I love this place. My kids are addressed by their names, fast to get us in to be seen, its clean, very friendly. Always have a warm atmosphere. I LOVE IT HERE, first time I trust a practice with my babies!
    Columbia Site Patient
    Milagros | Columbia, PA
  • I've had some of the best experiences when using their dental services as well as the plethora of other services they provide. I really like the staff and they have all been super nice and friendly, I recommend that people take advantage of the services they provide!
    George Street Site Patient
    Dirk | York, PA
  • The receptionists are very pleasant. I would recommend this office to any of my friends who might need a doctor or dentist. The fact that they have someone who can help translate for my family has been such a convenience. I can't thank them enough.
    Gettysburg Site Patient
    Mrs. H | Gettysburg, PA

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