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Family First Health

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WOW cards for September

Check out the winners of this past might's WOW cards - a chance for staff to nominate other employees who they see doing something the exemplify our guiding principals.

Did you know that at Family First Health we have “WOW” cards?

It’s a chance for staff to nominate other employees who they see doing something the exemplify our guiding principals.

What are our principals you may ask:

“Patient Centered” – “Respectful” – “Serves Everyone” – “Fiscally Responsible” – “ Continuous Improvement and Innovation” – “Integrity” – “Collaborative”

Not only does the employee, supervisor and CEO get to see who’s WOWing whom, but they win a gift card!

With this, we should be caught up in time for our new staff recognition awards to roll out.

Heather Gentzler, Medical Receptionist/Medical Assistant – Lewisberry
Nominated by: Eric Glover, Jr. Practice Manager – Lewisberry
Event that wowed Eric: “Remained calm in an emergency situation and filled the needs of the provider. Excellent teamwork!”

Shane Moore, Patient Care Coordinator – George Street
Nominated by: Sue Posey, Sr. Practice Manager – George Street
Event that wowed Sue: “Contacted hundreds of patients and educated them on the need for CRS screening. Your effort played a huge role in our 11%compliance increase.”

Haley Weight, PCT LPN – Gettysburg
Nominated by: Andrea Velasquez, PA-C – Gettysburg
Event that wowed Andrea: “Helped other teams even though you are still in training! Also decorated the office for fall.”

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From Our Patients

  • This is the most friendly, caring, and compassionate doctors office I've ever been to. You are a person with concerns and issues and ailments to them and they do everything they can to help. Everything is explained so you completely understand what the next step is.
    Lewisberry Site Patient
    Heather | Lewisberry, PA
  • I love this place. My kids are addressed by their names, fast to get us in to be seen, its clean, very friendly. Always have a warm atmosphere. I LOVE IT HERE, first time I trust a practice with my babies!
    Columbia Site Patient
    Milagros | Columbia, PA
  • I've had some of the best experiences when using their dental services as well as the plethora of other services they provide. I really like the staff and they have all been super nice and friendly, I recommend that people take advantage of the services they provide!
    George Street Site Patient
    Dirk | York, PA
  • The receptionists are very pleasant. I would recommend this office to any of my friends who might need a doctor or dentist. The fact that they have someone who can help translate for my family has been such a convenience. I can't thank them enough.
    Gettysburg Site Patient
    Mrs. H | Gettysburg, PA

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