• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • Events
  • Join Our Team
  • In the News
  • Blog
  • William Penn Campaign
Donate Patient Portal
Family First Health

Family First Health

A community health care center

  • Schedule Appointment
  • Services
    • Medical Services
      • Integrated Substance Use Services
      • Integrated Behavioral Health Services
      • Optometry
    • Dental Services
      • Mobile School Dentist Program
    • Podiatry
    • Community Health Programs
      • Caring Together
      • Nurse-Family Partnership
      • Connections For a Healthy Pregnancy
    • COVID-19 Information
  • Providers
  • Patient Info
    • Patient Info & Forms
    • Insurance & Sliding Fee
    • Patient Portal
    • Instructions for Medical Records Requests
  • Locations
    • Columbia Dental
    • Columbia Medical
    • George Street
    • Gettysburg
    • Hannah Penn
    • Hanover
    • Lebanon
    • Lewisberry
    • Springwood Road Dental
    • William Penn
  • Watch
    • Vaccine Stories
    • Community Health Briefings
    • Let’s Talk Health
  • About
    • Careers
      • FFH Community Scholars Program
    • Contact
    • Financials

Caring Together recognized for Quality of Care Award for Measurable Improvements in HIV Care

MEDIA ADVISORY


Media contact:
Kate Harmon
Kharmon@familyfirsthealth.org
717-801-4855

Caring Together, a collaboration between Family First Health and WellSpan Health, that provides continuous case management for people living with HIV/AIDS has been nationally recognized for its quality of  HIV care.
The National Quality Center and HRSA HIV/AIDS Bureau (HAB) announced today that Caring Together won the Quality of Care Award for Measurable Improvements in HIV Care. Caring Together serves approximately 550 clients living in the York-Adams County area.
In the past three years, the Caring Together program has restructured to become more comprehensive, inclusive and productive. It has focused on retention numbers, digging deep into data and what barriers to care exist for its clients. The team worked to clean up processes around refilling medications and lab work while also reviewing clients who fell out of care. The Caring Together retention rate has risen from 64.46 percent to 76.84 percent.
These increases show the benefits of retention but bring increased viral load suppression rates. As more clients come to their medical appointments, they’re having improved suppression rates. Viral load suppression for the program’s clients is currently at 87.91 percent.
“This is a huge honor for us and I have to say again how proud I am to work with this team,” Shannon McElroy, Caring Together program manager said announcing the award to the staff. “You all know you do great work and here is first hand recognition of that work.”
People who are HIV positive have unique needs and challenges in accessing medical care, case management and other services. Caring Together works to provides a seamless system of coordinated, high quality HIV care for people who are HIV positive so they can easily access the services they need.

About Family First Health
Founded in 1970, Family First Health is a non-profit, federally qualified health center dedicated to increasing access to affordable, quality health care. With sites in York, Hannah Penn Middle School, Lewisberry, Hanover and Gettysburg, Family First Health provides a broad range of primary health, dental care and social services to insured, uninsured and underinsured patients with the goal of improving the health of our communities as a whole. For more information, visit www.familyfirsthealth.org. Se habla español.

Category iconPress Releases

Join Our Family

Sign up for occasional emails tailored towards family and community well-being.

Sign Up

From Our Patients

  • This is the most friendly, caring, and compassionate doctors office I've ever been to. You are a person with concerns and issues and ailments to them and they do everything they can to help. Everything is explained so you completely understand what the next step is.
    Lewisberry Site Patient
    Heather | Lewisberry, PA
  • I love this place. My kids are addressed by their names, fast to get us in to be seen, its clean, very friendly. Always have a warm atmosphere. I LOVE IT HERE, first time I trust a practice with my babies!
    Columbia Site Patient
    Milagros | Columbia, PA
  • I've had some of the best experiences when using their dental services as well as the plethora of other services they provide. I really like the staff and they have all been super nice and friendly, I recommend that people take advantage of the services they provide!
    George Street Site Patient
    Dirk | York, PA
  • The receptionists are very pleasant. I would recommend this office to any of my friends who might need a doctor or dentist. The fact that they have someone who can help translate for my family has been such a convenience. I can't thank them enough.
    Gettysburg Site Patient
    Mrs. H | Gettysburg, PA

Footer

Contact

Contact Us

717-845-8617

Patient Portal

  • YouTube
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram

About

  • About Us
  • Locations
  • Our Providers
  • News

Patients

  • Medical Services
  • Dental Services
  • Services
  • Patient Portal
  • Insurance & Sliding Fee

Careers

  • Careers
  • Job Listings
  • Staff Login

All Content © 2023 Family First Health
Legal Disclaimer • Privacy Policy