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Family First Health Medical Receptionist, Maria Aponte, Receives Patient Choice Award for Outstanding Customer Service

York, PA: Family First Health Medical Receptionist, Maria Aponte, received recognition at the annual Pennsylvania Association of Community Health Centers (PACHC) Conference this week. Maria was awarded the Patient Choice Award (non-clinical), an Award for Primary Care Excellence (APEX Award), which recognizes the outstanding efforts of a dedicated individual who works for a Pennsylvania health center.

Maria has been a member of the Family First Health team for 4 years. In her role as Medical Receptionist, she always goes above and beyond for Family First Health patients and especially loves working with children in the Pediatric Department. Maria believes strongly in the mission and vision of Family First Health and strives to provide the best quality health care for our patients at all times.

“Maria has a smile on her face every day, regardless of what is occurring. I honestly don’t know how she does it. Her customer service skills are excellent! She is a great asset to Family First Health and is awesome to work with.” – Sue Posey, George Street Practice Manager

“Maria has excellent customer service skills and always makes sure that patients feel welcome. She always goes above and beyond to meet the patient’s expectations. She is a valued member of the Medical Receptionist department.” – Merielene Siple – George Street Medical Reception Supervisor

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From Our Patients

  • This is the most friendly, caring, and compassionate doctors office I've ever been to. You are a person with concerns and issues and ailments to them and they do everything they can to help. Everything is explained so you completely understand what the next step is.
    Lewisberry Site Patient
    Heather | Lewisberry, PA
  • I love this place. My kids are addressed by their names, fast to get us in to be seen, its clean, very friendly. Always have a warm atmosphere. I LOVE IT HERE, first time I trust a practice with my babies!
    Columbia Site Patient
    Milagros | Columbia, PA
  • I've had some of the best experiences when using their dental services as well as the plethora of other services they provide. I really like the staff and they have all been super nice and friendly, I recommend that people take advantage of the services they provide!
    George Street Site Patient
    Dirk | York, PA
  • The receptionists are very pleasant. I would recommend this office to any of my friends who might need a doctor or dentist. The fact that they have someone who can help translate for my family has been such a convenience. I can't thank them enough.
    Gettysburg Site Patient
    Mrs. H | Gettysburg, PA

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