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Family First Health of York, PA  is proud to announce the selection of Ms. Anessa Inman as the recipient of the Pennsylvania Association of Community Health Centers (PACHC) 2012 Outstanding Primary Care Clinician Award in recognition of her significant contribution in the delivery of primary care to vulnerable populations, thereby improving quality, access and outcomes of care.

Family First Health is also proud to announce the selection of Mr. Rolando Nieves as the recipient of the 2012 Customer Service Award in recognition of his dedication to customer service excellence, genuine hospitality and highly effective business interactions with health center patients as well as with his colleagues.

The Awards for Primary Care Excellence (APEX Awards) were distributed by PACHC at an honorary luncheon as part of its Annual Statewide Conference and Clinical Summit, held in Lancaster, PA.

“It really is an honor to have Ms. Inman and Mr. Nieves recognized for their outstanding work,” said Jenny Englerth, CEO of Family First Health. “They are so committed to what they do and who they serve, always making sure the patients are their number one priority and receiving unmatched quality care. Family First Health is proud to employ such outstanding health professionals.”

The Pennsylvania Awards Primary Care Excellence, established in 2009, represents the pinnacle of service, quality, innovation and achievement in primary health care, and are designed to recognize the outstanding efforts of dedicated individuals and teams who work in and for Pennsylvania’s community of Community Health Centers .

Other winners of APEX Awards were also recognized in the categories of Lifetime Achievement, Patient Choice, Community Ambassador, and Outstanding (Rural) Primary Care Physician. A full list of the winners is available by contacting the Pennsylvania Association of Community Health Centers at (717) 761-6443, ext. 205.

Family First Health is a federally qualified health center (FQHC) that is accessible, community-minded, and dedicated to addressing the health care needs of uninsured individuals and underserved communities, regardless of the ability to pay.

For more information or to schedule an interview with Family First Health, CEO, Jenny Englerth, please call 717-801-4810.

Family First Health will be offering our patients access to our Patient Portal this summer. A Patient Portal is a window through which patients are able to communicate with their doctor’s office and access certain parts of their medical record. Family First Health’s patient portal will enable patients to log into a secure website and request an appointment or view lab results and clinical summaries from their office visits. These clinical summaries contain information including the patients’ vitals, diagnoses (Problem List), current medications, allergies and any orders (labs, referrals, immunizations or procedures).

The purpose of a patient portal is to provide patients with secure and easy access to their up-to-date medical information. To register for the patient portal please provide us with your email address and select a security question and answer (listed below) at your next office visit! When you Portal Account is activated you will receive an email from us with log in instructions and a PIN number and you will then be able access your information via the portal.

• In what city did you meet your spouse?
• What is the name of our oldest cousin?
• What is the middle name of your youngest child?
• What is the name of your favorite childhood friend?
• What is your oldest sibling’s birthday month and year (mm/yy)?
• What school did you attend for sixth grade?
• What street did you live on in third grade?
• What was your childhood nickname?

IMMEDIATE RELEASE

An Apple A Day with Family First Health

Community health center shares health tips for National Health Literacy Month and National Apple Month.

Central PA (September 27, 2012) An apple a day is the start to good health. What’s next? Being an informed patient. Family First Health, a community health center in York and Adams Counties, will be celebrating National Health Literacy Month, which is also National Apple Month, with a series of events called “Starts With Apples.” Health literacy is the ability to understand health information and to use that information to make good decisions about your health and medical care. Family First Health wants to spread the message that good health can start with an apple a day, but ultimately you need to be an active partner in your health care to be well.

On October 16, 18 and 20, Family First Health will be setting up apple handout stations in downtown York, Gettysburg and Hanover (respectively). Passersby will receive a free apple and information on how to make good decisions in their health care. Apple handout station dates and locations are:

• York – October 16, 12-2pm – Continental Square and Central Market
• Gettysburg – October 18, 4-6pm – YWCA (outside entrance)
• Hanover – October 20, 8-10am – Hanover Farmers Market

The public can visit www.startswithapples.com for more information on becoming health literate and working with their healthcare team. Follow Family First Health on Facebook for tips on being an informed patient all month long https://www.facebook.com/FamilyFirstHealth.

About Family First Health

Founded in 1970, York Health Corporation, now Family First Health, is a non-profit, Federally Qualified Health Center dedicated to providing a broad range of primary health, dental care and social services at its sites on South George Street in York, Hannah Penn Middle School, Lewisberry, Hanover and Gettysburg. As a Federally Qualified Health Center, Family First Health offers a reduced fee program for the uninsured and accepts most other health insurances. For more information regarding the programs and services offered through Family First Health, please visit the Web site at www.familyfirsthealth.org. Se habla espanol.