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Terrence Walker

April 19, 2016

Meet the staff: Dr. Terrence Walker

Terrence-Walker-DDSDr. Terrence Walker joined Family First Health in August 2015 — seeing patients at our George Street and Hanover centers. He remembers exactly the month when it puts it into context that it was around the time he injured his Achilles tendon playing basketball and needed surgery. Since then, he’s hung up his basketball shorts.

He received his Bachelor of Science from Hampton University. He received his Doctorate of Dental Surgery from Meharry Medical College School of Dentistry. After doing a residency in Tennessee, teaching back at his dental school and doing another residency in Connecticut, Walker decided it was time to come home to York.

Terrence Walker was born and raised here, going to St. Patrick’s, York Catholic and York Suburban for school. It was at Suburban where he discovered his love of dentistry. A high school teacher told them to choose an occupation, shadow someone and do a report. The teacher suggested they choose something they were strong in — and for Walker that was science and art. So Walker decided to shadow his own dentist — Dr. Charles Stein in East York. From there, he knew he wanted to be a dentist.

His favorite part of being a dentist is interacting with patients. “Everyone’s different,” he said. And he works to “connect with patients as people.” It’s been fun along the way when patients come in and say they know his grandparents or aunt. “It’s cool to see how small the unit is,” he said.

When he’s not working in York or Hanover, Terrence Walker loves to travel. Mostly, he goes to Atlanta to see his fiancee (they’re getting married this October). The two met while doing their residencies in Tennessee. They’ll be doing their first big trip together after the wedding, when they head to Aruba for the honeymoon.

He loves comedy —too many comedians to pick, though Chris Tucker and Larry the Cable Guy come to mind (he blames living in the South). When it comes to sports — it’s Penn State football, the Philadelphia Eagles and North Carolina Tar Heels basketball. But he’s a giant Penn State fan.

His favorite food is anything Italian – mainly lasagna and pizza. And then it comes to his favorite dental procedures, he admits it’s got to be the restorative and aesthetic work. There’s just something about seeing the immediate turnaround on a patient’s smile and how that makes them feel.

photo with Gov. Tom Wolfe

April 11, 2016

Staff members witness Gov. Wolf’s LGBT anti-discrimination order signing

Shannon McElroy and Karen McCraw get their photo taken with Gov. Tom Wolf after he signed the LGBT anti-discrimination order.
Shannon McElroy and Karen McCraw get their photo taken with Gov. Tom Wolf after he signed the LGBT anti-discrimination order.

A week after Family First Health announced its participation in a yearlong collaborative to transform primary care for LGBT patients, three staff members got to sit two rows away from Gov Wolf as he signed executive orders saying Pennsylvania would not stand for discrimination of LGBT people.

Because of Family First Health’s work for the LGBT community, Rep. Kevin Schreiber invited us to witness the historical moment that came on the heels of anti-LGBT laws gaining traction and approval in some states.

North Carolina enacted a law preventing cities from creating non-discrimination policies based on gender identity. It also states that students in state schools use the bathroom that corresponds with their born gender.

Outrage over the law was swift, and many businesses and performers are boycotting the state. Gov. Wolf said his executive orders were signed to show the country that Pennsylvania will not stand for discrimination of any kind – but especially against the LGBT population.

Gov. Tom Wolf signed it!
Gov. Tom Wolf signed it!

“I am taking action to protect those that I can and send a signal to the country that Pennsylvania is open for business no matter who you are or whom you love,” Wolf said at the press conference. “What happened in North Carolina, and what is going on in other states, should be a call to pass non-discrimination legislation in Pennsylvania now.”

“We must show that Pennsylvania is the place that William Penn envisioned when he founded our commonwealth on the principle that it is open, diverse, and inclusive for all people.”

Director of Social Services Karen McCraw, Shannon McElroy from Caring Together and I got to sit two rows away from the governor as he signed the orders. While we were there, Karen also spoke to the state Physician General Rachel Levine who said she was aware of Family First Health’s LGBT efforts and wanted to be kept in the loop.

It was an honor to represent Family First Health and the great work you all do during a historic moment for Pennsylvania.

Watch Gov. Wolf’s speech here.

Victoria Lorenz

April 11, 2016

Meet the staff: Victoria Lorenz

Victoria-Lorenz-PA-CMichigan native Victoria Lorenz was looking to try something new. So she left the only place she’d ever lived to move to Pennsylvania and attend school at Salus University. She wasn’t totally alone though, since her sister — 4 years her senior — lived in nearby Lancaster.

Once she graduated from school, she started looking around for options. She knew she wanted to work with the underserved. And she was always interested in family medicine. She stumbled across Family First Health online, liked our website and the rest is now history — or at least the start of a new story.

“I always wanted to do this,” she said. So far, she’s loving what she does working with patients at our George Street Center. She thinks the staff is pretty great, too.

When she’s not working at George Street, Lorenz admits she’s a Netflix addict. Some of her favorite shows to binge watch include The Walking Dead, Grey’s Anatomy, Scandal and The Vampire Diaries. She also loves watching movies, reading and shopping. When it comes to sports, Victoria Lorenz played volleyball in school and is also a fan of basketball, baseball and soccer.

Her teams? All Michigan, of course.

April 6, 2016

Patient benefits busy helping you

The Healthcare Marketplace may be closed, but that doesn’t mean our Patient Benefits staff isn’t here — ready and able — to help you year round. In fact, our patients still have options: Medicaid or HealthChoices and CHIP coverage.

Also, if you lose your insurance at any time, you may qualify for a special enrollment period to enroll in the Marketplace — which may be a better option than Cobra.

From Jan. 1 to March 31, our team has:

  • Assisted 460 clients
  • Done 199 enrollments
  • Enrolled 156 families
  • Had 3 rapid responses they attended to

Get friendly, in-person help to apply for insurance by calling our Patient Benefits Department at 717-846-5846, Option 6. Tammy, Arlene and Denise are here and ready to help.

Health Insurance Marketplace Enrollment Assistance

 

Asceline Go

April 5, 2016

Dr. Go on her dream of being a doctor

On Doctor’s Day last week, our CEO Jenny Englerth sent out a note thanking our providers for choosing Family First Health and for the work that they do.

Our Medical Director Asceline Go responded to Jenny to say how working at a community health center like ours fulfilled her dream of being a “village” doctor. Read more below.

Thanks to Dr. Asceline Go and the rest of our providers for everything they do!

Asceline Go 046

Growing up, I have always dreamed of being a “village” doctor and always had a feeling of guilt having chosen to practice in a first world country. Unbeknownst to me, serving our community and working in a Community Health Center actually fulfilled that dream.

Years ago when I did my citizenship examination, the CIS/Citizenship and Immigration Services officer hardly asked me any exam questions in order to pass for citizenship eligibility which I had painstakingly prepared for and was ready to sing the Star Spangled Banner on his prompting. When asked, he merely thanked me for doing my work and deciding to serve my chosen community.

I appreciate the recognition given to physicians today. I believe though that it is a collective effort with not one more important than the other and so everyone needs to be recognized and appreciated.

I am blessed to find my niche.

Thank you Jenny for your leadership and support.

Dr. Filer

April 1, 2016

Dr. Filer wins Women Leaders in Medicine Award

filerOur very own Dr. Wanda Filer has been a busy doctor lately.

You may remember that back in September she was named to be the president of the American Academy of Family Physicians. 

And today, she received a  2016 Women Leaders in Medicine Award from the American Medical Student Association (AMSA).

Dr. Wanda Filer was in Washington, D.C., today (Friday, April 1) to receive the award at the AMSA’s 66th Annual Convention & Exposition.

According to the AMSA (who received an “impressive” number of nominations this year:

To have been nominated is an honor: It represents the fact that one or more members personally identified you as a source of inspiration, leadership and support during their time in medical training.

AMSA says the nation’s oldest and largest independent association for physicians-in-training, created the award in 2007 “to recognize women physicians and educators who serve as role models and sources of inspiration for women who are currently in their medical training.”

Congrats, Dr.Wanda Filer! 

Marketing team with photo props

March 29, 2016

Get involved in our free programs in April

There's so much going on this month that we can't even!
There’s so much going on this month that we can’t even!

It’s nearly April and we’ve got a lot going on at Family First Health. Let’s get caught up on what’s coming soon.

All month: It’s time for our Eat Your Greens campaign! This time we’re focusing on sneaking fruits and veggies into each of your meals. Keep an eye on our Facebook, Twitter and Instagram all month as we include tips, tricks and more!

April 1 and 2: This weekend, we’re teaming up with the vision van to bring free eye exams to all York students and then Saturday in Delta to the entire community. It’s pretty awesome, and we’re very excited. Read today’s York Dispatch story on the event.

Also on April 1 and 2: Our Caring Together staff April 1st and April 2nd The Caring Together program will  be working a table at the Bears, Bikers and Mayhem event in Adams County. They’ll be doing some HIV testing and education on HIV/AIDS.

April 16: Our Caring Together staff and volunteers will be readying the Serenity Garden for spring!

April 18: Free advance directive workshops. No one wants to think about themselves or someone they love reaching the end of life. But it’s something we need to plan for — so we can receive the type of care we want to have. All adults should have a plan for a health care crisis. So join us Monday, April 18 from 8 to 10 a.m. at our George Street Center for a free workshop.

April 23: It’s Go Green in the City! Join us on Beaver Street in York for veggie and fruit stamping fun for the kids. We’ll also have some juice samples from our friends at Mr. Nice Guy Produce and Corner Cabinet. This is part of our Eat Your Greens campaign, which this month is focused on sneaking fruits and veggies into every meal! We’ll be there from 10 a.m. to 3 p.m.

April 26: Our Hanover parenting classes — “Parenting the love and logic way” kicks off. The classes run May 3, May 24, June 7, June 24 and July 5 at our Hanover Center. It’s run by us and Family-Child Resources. Reach out to our patient care coordinator Hyacinth Gayle at 632-9052 or email hgayle@familyfirsthealth.org.

April 29: Join us at Hauser Estates Winery in Adams County for A Toast to Good Health. We’ll be celebrating years of service to the Adams County community. Get your tickets online — they include wine, apps, free music and a fishbowl raffle.

April 30: This is a very busy day for Family First Health. We will be at the Hispanic American Center Hanover’s Kids Day with the Hanover Center staff. Some of our dental staff will be at the Colgate Van at the York YMCA. And other staffers will likely be at Leg Up Farm’s Family Fun Day.

May 3: Our Diabetes Prevention Program with the YMCA kicks off. It will run every Tuesday from May 3 to Aug. 16 and is FREE to Family First Health patients. Childcare will be provided at our George Street center. Call 843-7884 x 248 for more information. Learn more about the program here!

I think that’s it. Excuse me while I go hide somewhere because it’s going to be a BUSY MONTH of serving everyone and caring for you!

This will be your friendly development and marketing team come May.
This will be your friendly development and marketing team come May.

 

wow card

March 22, 2016

February WOW card winners

wowcardDid you know that at Family First Health we have “WOW” cards?

It’s a chance for staff to nominate other employees who they see doing something the exemplify our guiding principals.

What are our principals you may ask:

“Patient Centered” – “Respectful” – “Serves Everyone” – “Fiscally Responsible” – “ Continuous Improvement and Innovation” – “Integrity” – “Collaborative”

Not only does the employee, supervisor and CEO get to see who’s WOWing who in the office, but each month, a drawing done by HR will choose the winners of 3 $50 Giant gift cards. [Read more…] about February WOW card winners

Alexander McKinley

March 22, 2016

Meet the staff: Alexander McKinley

mckinleyWe want you to get to know your staff at Family First Health in and out of the doctor’s office. It’s a daunting task, but we’re starting with some of our newer providers.
Meet Alexander McKinley — one of our dentists working in the Hanover and Gettysburg centers.

Alexander McKinley is a graduate of the Temple University Dental School Class of 2015 and joined us here at Family First Health after graduation. He’s also recently engaged!

Why did he decide to pursue a career in dentistry? “I wanted to help people achieve their best oral health and alleviate any problems that may arise with their oral conditions,” he said.

And at Family First Health, he believes our “open and welcoming atmosphere” emphasizes “putting the needs and well-being of the patients ahead of profit margins.”

When he’s not here working on your teeth, Dr. Alexander McKinley likes to go on hikes, read books, learn new languages — he’s learning Spanish and Mandarin — and cook.

He’s a New York Giants and Philadelphia 76ers fan and when it comes to eating and drinking, his favorites are sriracha and egg sandwiches and unsweetened ice tea.

 

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