Did you know that at Family First Health we have “WOW” cards?
It’s a chance for staff to nominate other employees who they see doing something the exemplify our guiding principals.
What are our principals you may ask:
“Patient Centered” – “Respectful” – “Serves Everyone” – “Fiscally Responsible” — “ Continuous Improvement and Innovation” — “Integrity” — “Collaborative”
Not only does the employee, supervisor and CEO get to see who’s WOWing who in the office, but each month, a drawing done by HR will choose the winners of 3 $50 Giant gift cards.
Take a look at the winners for September and October.
September:
Lori Garman – PCT, LPN – Hanover Center
Nominated by: Lisa Smith, CRNP – Hanover Center
Event that wowed Lisa: Lori went out of her way to call different pharmacies to find a medication at a cheaper price for a patient!!
Nelly Quiles – Medical Reception – Hannah Penn Center
Nominated by: Lois Stitely, Practice Manager – Hannah Penn Center
Event that wowed Lois: Nelly assisted a patient in a wheelchair who was leaning over while waiting for a bus by making pillows out of bubble wrap and drapes. Way to go!!!!
Kate Murphy – PCT, CMA – Gettysburg Center
Nominated by: Andrea Velasquez, PA-C – Gettysburg Center
Event that wowed Andrea: Kate has been a good support to the team and improving daily. Welcome aboard!
October:
Patrisia Trejo-Armentilla – Patient Care Team, MA – GSC
Nominated by: Sheila Dupont, PCT Supervisor – GSC
Event that wowed Sheila: Patrisia ran the autoclave spore test while Ginny was out without having to be asked. Way to support the team!!
Joaquin Calles-Guzman – Medical Case Manager, Caring Together – GSC
Nominated by: Tanya Barr, MA, Clinical Care Coordinator, Caring Together – GSC
Event that wowed Tanya: Joaquin took time from his day, without notice, to help a new client and his wife with housing and insurance benefits. Their stress level significantly decreased after meeting with him. Thank you!!!
Heather Gentzler – MA, Medical Reception Floater – Lewisberry Center
Nominated by: Jacintha Weinstein, PCT, LPN – Hannah Penn Center
Event that wowed Jacintha: A child ran out of the school-via HP exit. Heather ran after the child and got him back to the school, without incident.