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Family First Health

Family First Health

A community health care center

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Press Releases

October 11, 2018

Family First Health Medical Receptionist, Maria Aponte, Receives Patient Choice Award for Outstanding Customer Service

York, PA: Family First Health Medical Receptionist, Maria Aponte, received recognition at the annual Pennsylvania Association of Community Health Centers (PACHC) Conference this week. Maria was awarded the Patient Choice Award (non-clinical), an Award for Primary Care Excellence (APEX Award), which recognizes the outstanding efforts of a dedicated individual who works for a Pennsylvania health center.

Maria has been a member of the Family First Health team for 4 years. In her role as Medical Receptionist, she always goes above and beyond for Family First Health patients and especially loves working with children in the Pediatric Department. Maria believes strongly in the mission and vision of Family First Health and strives to provide the best quality health care for our patients at all times.

“Maria has a smile on her face every day, regardless of what is occurring. I honestly don’t know how she does it. Her customer service skills are excellent! She is a great asset to Family First Health and is awesome to work with.” – Sue Posey, George Street Practice Manager

“Maria has excellent customer service skills and always makes sure that patients feel welcome. She always goes above and beyond to meet the patient’s expectations. She is a valued member of the Medical Receptionist department.” – Merielene Siple – George Street Medical Reception Supervisor

Category iconPress Releases

October 3, 2018

Family First Health Receives $130,753 Quality Improvement Award

York, PA: Recently, the U.S. Department of Health and Human Services (HHS) announced $125 million in Quality Improvement grant awards to 1,352 community health centers. Funded by the Health Resources and Services Administration (HRSA), health centers will use these funds to continue to improve quality, efficiency and the effectiveness of healthcare delivery in the communities they serve.

Family First Health received the award for recognition of employing Electronic Health Record Reporters (EHRs) to report on all clinical quality measures (CQM), improving clinical quality in one or more CQMs, enhancing access to care – increasing the total number of patients served and number of patients receiving comprehensive services, addressing health disparities, advancing health information technology and achieving Patient-Centered Medical Home (PCMH) recognition.

Family First Health’s award of $130,753 is the sixth highest award in the state of Pennsylvania out of 42 total organizations.

Family First Health is thrilled to be recognized for its work to improve the quality of care it delivers every day in the communities we serve.

Category iconPress Releases

September 28, 2018

Family First Health Receives $336,250 Award to Expand Access to Substance Abuse Services

York, PA: On Tuesday, September 19, the U.S. Department of Health and Human Services (HHS) and Health Resources Administration (HRSA) awarded nearly $400 million to combat the opioid crisis. HRSA awarded $352 million to increase access to substance use disorder and mental health services through the Expanding Access to Quality Substance Use Disorder and Mental Health Services (SUD-MH) to 1,232 community health centers across the nation.

Family First Health was awarded $336,250 to support its efforts to implement and advance evidence-based strategies that best meet the substance use disorder and mental health needs of the population it serves.

Currently nearly 400 patients receive substance abuse services through Family First Health’s Center of Excellence. Award funds will be used to support those patients and expand access by supporting the staffing of both a case manager and recovery specialist and purchasing additional Naloxone kits for distribution to patients. Funds will also be used to hold a joint health summit with community partners to provide education on substance use disorders.

“Family First Health is positioned to use this funding to expand and enhance our primary care based model of treatment for substance use disorder that is needed by so many in our community” says Jenny Englerth, CEO. “We are grateful for the opportunity to deepen our impact and look forward to supporting the recovery process for more individuals in the coming year.”

Category iconPress Releases

September 27, 2017

Family First Health Expands Substance Use Treatment Program to Columbia Center

FOR IMMEDIATE RELEASE

Media Contact: Courtney Lewis
clewis@familyfirsthealth.org
717.801.4808

Family First Health Expands Substance Use Treatment Program to Columbia Center

Columbia, PA: Family First Health’s Center of Excellence provides patients with substance use disorders the support they need to reach, and maintain recovery. The team links patients to community resources and support services, and then walks alongside each patient to ensure that critical needs are met and that the patient remains in care for as long as needed. The goal – to give each patient the supports needed to get, and stay healthy.

The program began in 2016, with Family First Health’s Hanover Center and George Street Center offices. On September 12, 2017, Family First Health will begin offering these services to patients in our Columbia Center office. Services at these three locations include:

  • Support and medical care coordinated with the primary care provider.
  • Access to a comprehensive care management team comprised of case managers, recovery support specialists, and a licensed clinical social worker.
  • Customized support to navigate the care system and get to/maintain recovery.
  • Medication Assisted Treatment (MAT) to support sustained recovery.

For more information regarding the Center of Excellence, substance use treatment program, please call the program manager, Erin Cosgrove-Findley at 717-801-4864.

Category iconPress Releases

November 14, 2016

Family First Health receives $50K grant from Memorial Health Fund

FOR IMMEDIATE RELEASE

Media Contact: Courtney Lewis
clewis@familyfirsthealth.org
717.801.4808

 

FAMILY FIRST HEALTH RECEIVES $50,000 GRANT TO IMPROVE ACCESS TO HEALTHCARE SERVICES AND IMPROVE HEALTH OUTCOMES FOR DELTA RESIDENTS

 

York, PA – Family First Health, in York, has received a $50,000 grant from the Memorial Health Fund to support its Healthy Delta initiative.  Announcement of the grant was made by Jane M. Conover, President of the York County Community Foundation, whose Board of Directors approved the grant on October 26, 2016.

Jenny Englerth, CEO of Family First Health, said the funds would be used to build on the work done by the Healthy York County Coalition in 2016 by further evaluating community health status using a community health worker model and engaging stakeholders in development of a primary care service delivery model designed to improve health outcomes for individuals and families living in Delta and the surrounding areas.

Founded in 1970, Family First Health is a non-profit, federally qualified health center dedicated to increasing access to affordable, high-quality medical care, dental care and social services. Annually, they provide services to over 21,000 people at six convenient locations across Adams, Lancaster and York counties.

The Memorial Health Fund improves the complete physical, mental and social well-being of the residents of York, Pennsylvania and its surrounding communities.

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Category iconPress Releases

Columbia center

October 5, 2016

New Columbia center opening

MEDIA ADVISORY

Media contact:

Kate Harmon

Marketing and outreach coordinator

Kharmon@familyfirsthealth.org

717-801-4855

 

Family First Health, a federally qualified health center, opens its doors to patients in Columbia, Lancaster County on Monday, October 11, 2016. The health center, located at 369 Locust St., will be the sixth location for Family First Health which operates five other health center sites in Adams and York counties.

A community assessment in 2014 found that while health services in Columbia were available for those with insurance but for those without, affordable and accessible care was difficult to find. The assessment also identified a lack of mental health services and noted individuals may not take prescribed medications due to cost.

Led by Dr. Marie Kellett, Family First Health – Columbia Center offers family medicine and participates in most insurance plans, as well as offers integrated, on-site behavioral health services. A sliding-fee scale based on family size and income is offered to those who are uninsured.

Join Family First Health staff for an open house Thursday, Oct. 6 from 10 a.m. to 5 p.m., with a ribbon cutting at 4 p.m. Doors open to patients for appointments on Tuesday, Oct. 11.

About Family First Health

Founded in 1970, Family First Health is a non-profit, federally qualified health center dedicated to increasing access to affordable, quality health care. With sites in York, Hannah Penn Middle School, Lewisberry, Hanover, Gettysburg and Columbia, Family First Health provides a broad range of primary health, dental care and social services to insured, uninsured and underinsured patients with the goal of improving the health of our communities as a whole. For more information, visit www.familyfirsthealth.org. Se habla español.

Category iconPress Releases

resilience graphic

October 3, 2016

Free film screening to discuss childhood trauma

MEDIA ADVISORY 

Media contact:

Kate Harmon

Marketing and outreach coordinator

717-801-4855

kharmon@familyfirsthealth.org

What effect can childhood trauma have on a child’s future? Childhood experiences, both positive and negative, have a tremendous impact on future violence victimization and perpetration, and lifelong health and opportunity.
Studies reveal toxic stress can trigger hormones that wreak havoc on the brains and bodies of children putting them at a great risk for disease, homelessness, prison time and early death. While poverty can worsen the effects, all parts of the community can be at risk.
Join Family First Health, the York City School District and Community Progress Council on Tuesday, Oct. 25 at Hannah Penn’s auditorium for the showing of the documentary “Resilience” which chronicles the birth of a new movement among pediatricians, therapists, educators and communities, who are using cutting-edge brain science to disrupt cycles of violence, addiction and disease.
Doors open at 6 p.m. The film starts at 6:30 p.m. Reserve your free tickets on Eventbrite or by calling Kate Harmon, marketing and outreach coordinator, 717-801-4855. It will be followed by a Q&A session and panel discussion featuring: Dr. Christopher Echterling of WellSpan Health; Sue Yohe, Director of Early Head Start/Head Start; Catherine Edwards, Supervisor of Family First Health’s Nurse-Family Partnership; Gladys Dyson, a Kindergarten Teacher at Logos Academy and Laura Bloss, a licensed social worker in the York City School District Office of Special Education.

About Family First Health
Founded in 1970, Family First Health is a non-profit, federally qualified health center dedicated to increasing access to affordable, quality health care. With sites in York, Hannah Penn Middle School, Lewisberry, Hanover and Gettysburg, Family First Health provides a broad range of primary health, dental care and social services to insured, uninsured and underinsured patients with the goal of improving the health of our communities as a whole. For more information, visit www.familyfirsthealth.org. Se habla español.

Category iconPress Releases

Luis Garcia

September 19, 2016

Garcia named to 40 Physicians Under 40 award

Media Advisory 

Family First Health’s Dr. Luis Garcia has been named to this year’s Physician 40 Under 40 list by the Pennsylvania Medical Society. PAMED’s new award is one of the several efforts to recognize the state’s efforts in training physicians and encouraging them to stay and practice here.

Garcia is a York-area native, engaged not only in the area’s medicine, but it’s community. He also advocates for the Latino population, and serves as a teacher for the York Hospital Family Medicine Residency Community Medicine curriculum.

He was nominated for the award by Douglas McCracken, WellSpan Community Health Center’s Interim Medical Director.

“Luis is a modest person, but his footprint is large,” McCracken wrote in the nomination letter. “… He uses teaching and media (TV and radio) to inspire generations of community medicine physicians, and to inspire patients – outside the exam room – toward better health.”

Garcia joined Family First Health in 2014. He received his Bachelor of Science in Biology from the Franciscan University of Steubenville and received his Doctor of Medicine degree from Temple University School of Medicine. Garcia completed his family medicine residency at York Hospital.

“Dr. Garcia sets the standard for young physicians,” said Family First Health CEO Jenny Englerth. “He sees beyond the individual patient and into the community when assessing health status while maintaining an personalized approach to care. This recognition is well deserved!”

When he’s not working, Garcia volunteers his time at the Catholic Harvest Food Pantry and has served as Team Leader Assistant on Mission trips to Ecuador. Garcia is a member of the American Academy of Family Physicians, the Pennsylvania Academy of Family Physicians and the Catholic Medical Association.

“I sometimes have challenging days, and I have to say, when I hear him on the radio or see a patient of his, I am reminded of what an asset he is to our community,” McCracken wrote. “His impact and his humility inspire me to be a better physician.”
About Family First Health

Founded in 1970, Family First Health is a non-profit, federally qualified health center dedicated to increasing access to affordable, quality health care. With sites in York, Hannah Penn Middle School, Lewisberry, Hanover and Gettysburg, Family First Health provides a broad range of primary health, dental care and social services to insured, uninsured and underinsured patients with the goal of improving the health of our communities as a whole. For more information, visit www.familyfirsthealth.org. Se habla español.

 

Media contact: 

Kate Harmon, Marketing and outreach coordinator, Kharmon@familyfirsthealth.org, 717-801-4855

Category iconPress Releases

Center of Excellence for opioid treatment

September 2, 2016

Family First Health named Center of Excellence to treat opioid use

Media Advisory

Media contact:

Kate Harmon

kharmon@familyfirsthealth.org

717-801-4855

This week, Gov. Tom Wolf announced that Family First Health received funding to develop a Center of Excellence for treating opioid-related substance-use disorder.

The goal of treating the whole person with a substance-use disorder falls in line with the collaborative care work already going on at Family First Health sites. The award is an infusion of resources that support our ability to work with others to have a broader community impact, versus a more narrow focus on our existing patients.

The Center of Excellence will be based in York and through existing Family First Health sites and partnerships, additional access points in key locations will be identified throughout the county.

The implementation plan is in development, but Family First Health’s vision “is to create a hub and spoke model that will build on existing resources, fill gaps where necessary and always be guided by those impacted most by dependency and addiction,” said CEO Jenny Englerth.

“Our intention is leverage best and promising practices in the treatment field to enhance the delivery system with direct services and to be a ‘go-to’ source for all of those in the community seeking to address this complex issue.”

As Family First Health grows as a Center of Excellence, it will be adding expertise and dedicated individuals to expand our reach in line with the vision of the state Department of Health.

For more information about the Centers of Excellence, visit www.dhs.pa.gov.

About Family First Health

Founded in 1970, Family First Health is a non-profit, federally qualified health center dedicated to increasing access to affordable, quality health care. With sites in York, Hannah Penn Middle School, Lewisberry, Hanover and Gettysburg, Family First Health provides a broad range of primary health, dental care and social services to insured, uninsured and underinsured patients with the goal of improving the health of our communities as a whole. For more information, visit www.familyfirsthealth.org. Se habla español.

Category iconPress Releases

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From Our Patients

  • This is the most friendly, caring, and compassionate doctors office I've ever been to. You are a person with concerns and issues and ailments to them and they do everything they can to help. Everything is explained so you completely understand what the next step is.
    Lewisberry Site Patient
    Heather | Lewisberry, PA
  • I love this place. My kids are addressed by their names, fast to get us in to be seen, its clean, very friendly. Always have a warm atmosphere. I LOVE IT HERE, first time I trust a practice with my babies!
    Columbia Site Patient
    Milagros | Columbia, PA
  • I've had some of the best experiences when using their dental services as well as the plethora of other services they provide. I really like the staff and they have all been super nice and friendly, I recommend that people take advantage of the services they provide!
    George Street Site Patient
    Dirk | York, PA
  • The receptionists are very pleasant. I would recommend this office to any of my friends who might need a doctor or dentist. The fact that they have someone who can help translate for my family has been such a convenience. I can't thank them enough.
    Gettysburg Site Patient
    Mrs. H | Gettysburg, PA

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