News

ADAMS COUNTY, Pa. (WHP) – One community health program is looking to address higher mortality concerns among low-income women who feel unseen and unheard by the healthcare system. Organizers say a lot of falls back on accessibility.

“As a first time parent, you have no idea what you’re doing and you’re scared,” Hailey McKee told CBS 21 News’ Samantha York.

McKee gave birth to her daughter, Penelope, 15 months ago. She was immediately hit with the harsh reality so many other parents are facing: inflated expenses.

“$27 for a big pack of diapers that might last you a month,” McKee explained. “And that’s generic brand.”

Rising costs are straining young families. Baby formula spiked 30% in the last three years, according to the U.S. Bureau of Labor Statistics. Wipes are up over 10% in price.

“How am I going to be able to do this?” McKee questioned when she learned she was pregnant.

McKee turned to Family First Health’s Nurse-Family Partnership program, which promotes health equity.

“We’re meeting these women in the places where they need it the most,” Nurse-Family Partnership Program Manager and Nurse Supervisor Lisa Lathrop explained. “When they can sometimes feel the most vulnerable.”

In Pennsylvania, over 24% of counties don’t have full access to maternity care, according to the Pennsylvania Department of Health. It leaves nearly 200,000 residents in need of support.

“Even though I was working, I mean, we still didn’t have much,” McKee recalled.

“Young women, in particular, I think often times women who are living with lower income, they feel very unheard and unseen in their health appointments,” Lathrop continued.

“I think a lot of times with the healthcare system that you’re just left to figure it out on your own,” McKee said.

Nurse-Family Partnership recognizes a lack of health coverage keeps low-income parents from the care they need. Instead, they’re meeting them where they are: at home.

“They’re always there,” McKee said.

“Being that we only serve first-time pregnant mothers who meet income guidelines, we’re serving people who we can make the biggest difference in their lives,” Lathrop added.

The program connects expectant mothers to a registered nurse, free of charge, who becomes their personal healthcare provider and guides them through pregnancy and the first two years of the child’s life.

“I feel like it gave me confidence, even when I was in one of my darkest times,” McKee explained. “Because you’re in survival mode.”

“They’re more motivated to provide a better life for their own child than what they might have had when they were a child,” Lathrop said.

The community health program also refers parents to other support groups to help the family become economically self-sufficient.

“Having them get a car seat for me and, you know, stuff my car full of clothes was like a huge weight off my shoulders,” McKee recalled. “Because I felt like a bad mom.”

Those behind the program say it enables those stuck in a healthcare gap to feel seen and heard.

“They have felt empowers to ask more questions of their healthcare providers,” Lathrop explained.

“You have to be your own advocate,” McKee said. “And just keep going at them until somebody hears you.”

Those interested can contact the program’s team at 717-843-6330 or 717-916-4099. They can also email dcaraballo@familyfirsthealth.org or clathrop@familyfirsthealth.org.

More information about the program can be found here.

Watch the video here

YORK COUNTY, Pa. (WHP) – According to the World Health Organization, the U.S. has the highest mortality rate for mothers among high income countries. Black mothers are nearly three times more likely to die from pregnancy-related complications.

Family First Health is meeting expectant mothers in the places they need it most. Its Nurse-Family Partnership program connects mothers to a registered nurse for support through their pregnancy at no charge.

Those behind the program say a lack of health coverage is often a barrier for low-income parents to get the care they need and they often feel unseen and unheard by the healthcare system.

“Being that we only serve first-time pregnant mothers who meet income guidelines, we’re serving people who we can make the biggest difference in their lives,” said Nurse-Family Partnership Program Manager and Nurse Supervisor for Adam and York City Lisa Lathrop.

Nurse-Family Partnership services include:

• The support to have a healthy pregnancy and healthy baby
• Board Certified Lactation Consultants and Certified Lactation Counselors on Staff to help with breastfeeding
• Certified Car Seat technician to assist with safe car seat installation
• Spanish speaking in-home interpreter
• The ability to learn and practice things that make you more confident as a mom, like breastfeeding, nutrition, child development, safe-sleep techniques, and much more
• Referrals for healthcare, childcare, job training, and other support services available in your community
• Support to continue your education, develop job skills, or follow your dreams for the future

Women who are pregnant with their first child, pregnant 28 weeks or less and meet income requirements are eligible.

In the Nurse-Family Partnership program, nurses are available until the child is two years old.

Those interested can contact the program’s team at 717-843-6330 or 717-916-4099. They can also email dcaraballo@familyfirsthealth.org or clathrop@familyfirsthealth.org.

More information about the program can be found here.

Watch the video here

YORK, Pa – Family First Health is raising awareness on the importance of healthcare for students for National School-Based Health Care Awareness Month

Throughout the country, there are 3,000 health centers on school grounds. One of them is the Hannah Penn Center at Hannah Penn K through Eight.

It’s York County’s only school-based health center.

More than 50% of the students at Hannah Penn are also patients of Family First Health.

Nikole Tome, the School-Based Health Center Manager at Family First Health’s Hannah Penn Center said, “The best thing is that for students, they are able to succeed in school. Obviously we need to meet those health needs so that they’re able to be the best they can be in a school setting. So we are helping to eliminate the barriers that they may have to receiving care.”

The health center is open to the community and offers a 24-hour on-call physician, language interpreters, a Health and Wellness Coach, and Community Health Workers.

It’s funded through the United Health Foundation.

Watch the video here

DAUPHIN COUNTY, Pa (WHP) – Healthcare providers say inflation is fueling the access to care crisis among low-income patients.

“You have a health challenge and transportation issues or housing that is substandard, those things come together and make your health issues more challenging,” Community Progress Council President and CEO Robin Rohrbaugh said.

“If those challenges aren’t readily met, that’s going to impair how people do regarding their healthcare,” added Highmark Wholecare Chief Medical Officer Joseph Stankaitis.

“For people who are working, they’re trying to survive,” Family First Health Community Health Program Lead Celia Serrano said. “There is a huge amount of people that do not have insurance here in this community.”

Medical professionals are seeing low-income patients skip appointments they can’t afford.

“Once upon a time, I was in their shoes,” said Serrano.

She has spent the last two years at Family First Health, going into the community to connect those worried about making ends meet to care.

“For a point there, I was unemployed and I needed to be on public assistance,” Serrano explained. “So I know what a lot of this community goes through, I can relate to it.”

In York County, Serrano works with Haitian Creole patients, Hispanics, undocumented immigrants and those in the five-year waiting period of being lawfully in the U.S. She says many are unaware of the services available to them.

“One of the major barriers is language,” Serrano continued.

It’s a barrier seen at Community Progress Council, too, which also tries to streamline the process of finding insurance coverage for low-income patients.

“If you’re not feeling well and you’re trying to navigate through housing services and transportation and healthcare and food programs, you just don’t have the capacity to do it,” Rohrbaugh said.

And more health insurers are recognizing this need. Highmark Wholecare offers a Medicare Dual Special Needs non-medical package for patients who have both chronic health problems and live in poverty.

“Because the population that we serve is incredibly challenged,” Stankaitis continued.

AmeriHealth Caritas, UPMC Health Plan and Pennie insurance are among others offering more care at less cost.

“It levels the playing field,” Stankaitis added.

Serrano says, with so many patients coming in without insurance, Family First Health also offers a slide fee which allows them to pay for clinical care based on their income to address one of the biggest concerns they hear.

“They’re afraid that they cannot get quality healthcare,” she said, advocating more education on resources is needed.

Watch the video here